Brightspot Counselling is a counselling service, based in Colwyn Bay/North Wales, run by the integrative counsellor Lena Zagel. I am a registered Member of the British Association for Counselling & Psychotherapy, with Registration number MBACP 397780. I can offer face-to-face and online sessions for both long or short-term counselling with either in English or German; this will be regularly reviewed as you oversee the length and frequency. My fees start from 45£ and I try replying to enquiries within 48 hours.

In a first session, I will provide you a comfortable and confidential space for you to share your feelings and thoughts on what's going on for you. I will ask directive and specific questions to gain a clearer understanding so I can provide the best possible support going forwards. After the first session, you decide whether this is the right support for you and want to start the therapeutic process together. I work within my competency and abide by the ethical framework through the BACP, so I will let you know if something is not within my competency and would give you further recommendations of what support might be better suited to your needs.

I have gained diverse experiences in working with a wide range of people from all life experiences in a variety of mental health settings. Each person brings unique concerns and difficulties that influence them in the present or from the past, and can affect future decision making. Topics can range from anxiety, depression, emotional regulation difficulties, grief, stress, feeling burn out, health issues, communication difficulties, work stress, fatigue, lack of confidence and self-esteem, traumatic experiences to relationships difficulties.